Global Distribution, Local Fulfillment

At EmbroSoft, our products are strategically placed across the globe to ensure efficient delivery. We have warehouses in the USA (including Amazon FBA), Canada, and Eastern Europe. Each order is dispatched from the nearest or most suitable location based on stock availability. So, don’t be surprised if you’re in the USA and receive a package from Europe – it’s our way of ensuring fast and secure delivery wherever you are.

Local Couriers for Reliable Service

• USA: Deliveries are made via USPS.
• Canada: Packages are shipped through Canada Post.
• Europe: Local postal services like Deutsche Post, La Poste, Correos, etc., are utilized.
• Important Notice: We do not ship to Italy due to challenges with customs at Malpensa.

European Customers (EU) Attention

Even with our IOSS compliance and adherence to EU legislation, you may be asked to pay a €6 handling fee and VAT as per your country’s rate. We understand this can be frustrating and encourage you to contest these charges, although we cannot control local postal interpretations of EU import laws and IOSS number usage. This is particularly relevant for customers in Belgium, Spain, and occasionally for those in Germany, France, and the Netherlands.

Worldwide Shipping Availability

We are dedicated to shipping our patches to any location worldwide. However, due to the varying reliability of postal services, economical shipping is mainly available to the USA, Canada, and EU countries. For other international destinations, we offer premium shipping options (DHL, UPS, TNT) to ensure your order arrives safely and efficiently.